A Profile can represent a client account, a location, a practice, a branch, a program, or any other operating unit with its own approved rules. Agent First was built first for multi-client contact centers. The same decision model applies anywhere the correct answer changes by who you're serving.
The industry examples on these pages are illustrative. The companies are not real and the rules are not verified against how these industries actually operate today. Contact centers are where Agent First is built and proven first.
Agent First's decision model isn't limited to these six. Write in and I'll tell you honestly whether it fits.