The pilot uses the same software price the customer recognizes after the pilot. For proprietary production data, a live pilot of up to 90 days begins only after operational readiness and Security Readiness Gate sign-off.
Per agent / month. Used during the pilot and for smaller deployments.
Per agent / month for qualifying larger deployments after scope review. Not available during the pilot.
For custom integrations, specialized security, reporting, analytics, or support requirements.
Standard one-time Client Profile implementation fee for standard deployments.
For accepted pilot partners in the agreed pilot scope.
Additional Profiles, major new rulesets, or integrations are separately priced.
Up to 90 days after configuration, validation, baseline, operational readiness and, where proprietary production information is involved, Security Readiness Gate sign-off.
A 10-seat minimum applies, so the minimum pilot software commitment is $690 per month. No Growth-tier discount applies during the pilot. The customer is already paying the normal Starter software rate.
If the pilot continues into subscription, a one-time $500 credit applies to the first post-pilot invoice. Nothing renews automatically.
Agent First is not priced as a CCaaS, CRM or ticketing replacement.
Major integrations, new workflows, expanded Profiles or heavy reporting are separately scoped.
SOC 2, HIPAA/BAA, PCI or similar commitments require architecture, contracts and controls that actually support them.